Avito Messages -> Telegram + AI Reply Drafts

Context

Customer messages arrive from Avito while many replies are repetitive. Manual handling slows down first response time and can lead to missed conversations.

Goal

Collect incoming messages via Avito API, forward them to Telegram instantly, and prepare draft AI replies that can be quickly approved.

Implementation

• Added webhook-driven message intake from Avito API.
• Forwarded new message threads to a Telegram bot in a structured format.
• Generated contextual AI draft replies for each incoming message.
• Added baseline guardrails to reduce unsafe or irrelevant output.

Outcome

• Faster first response in common scenarios.
• Less manual repetition in day-to-day communication.
• Better control over incoming lead flow.

Next step

Planned improvements include dynamic tone presets and lead-priority routing based on conversion signals.